Terms & Conditions

Effective Date: September 9, 2025
Contact Email: fs.ArtCloud9@gmail.com

Welcome to ArtCloud9.com. By accessing or using our website, purchasing physical items, or downloading digital products, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.

1. General

ArtCloud9.com is operated by SHARPFRANKLIN.
By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian to make purchases or downloads.
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with the revised effective date.

2. Physical Products

Orders & Payment:
- All orders are subject to product availability.
- Payments must be completed at the time of purchase via the provided payment methods.
Shipping & Delivery:
- Shipping times may vary based on location and availability.
- ArtCloud9.com is not responsible for delays caused by carriers or customs.
Returns & Refunds:
- Returns for physical products are accepted within 14 days of delivery, provided the items are unused and in original condition.
- Refunds are issued after the returned product is inspected. Shipping costs are non-refundable.
- Custom or personalized items cannot be returned unless defective.
Damaged or Defective Items:
- Please contact fs.ArtCloud9@gmail.com within 7 days of receiving a damaged or defective item with photos for verification.

3. Digital Products & Downloads

License:
- All digital products purchased or downloaded from ArtCloud9.com are for personal or commercial use only, depending on the license type provided at purchase.
- Reselling, sharing, or distributing digital files is strictly prohibited unless explicitly allowed.
No Refunds:
- Due to the digital nature of these products, all sales are final. Refunds are not provided once files are downloaded.
Technical Issues:
- If you experience problems accessing or downloading your digital products, contact fs.ArtCloud9@gmail.com for support.

4. Intellectual Property

All content on ArtCloud9.com, including images, designs, text, and logos, is the property of ArtCloud9.com unless otherwise stated.
Unauthorized use of our intellectual property, including reproducing or distributing content without permission, is prohibited and may result in legal action.

5. Limitation of Liability

ArtCloud9.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
While we strive for accuracy, we do not guarantee that product descriptions, images, or other content are error-free.

6. Privacy

Your use of ArtCloud9.com is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

7. Governing Law

These Terms & Conditions are governed by the laws of [Your Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your Country/State].